SERVICES & SUPPORT

StarrNET is the new online ordering portal for our partners. We’re delivering the same Customer Service, but with an improved ordering process. Our online portal provides the convenience and efficiency of being able to place an order or check stock, any time and any place.

StarrNET brings a wide range of benefits and time saving options to our customers:

  • Real time ‘traffic light’ stock status

  • Shopping cart interface

  • CSV and TXT file ordering facility

  • Quick re-order facility

  • Full MTS Catalogue

  • E-Invoicing

  • NET pricing

  • Ordering available 24/7, 365 days a year

  • Instant ordering

  • Order History

  • Dispatch information

For further information or to register, please contact our Customer Services team on 01835 863501 or email [email protected], where a representative will be happy to help.

Start using StarrNET now!

Marketing

Based in our offices in Scotland, our Marketing team are dedicated to supporting our customers throughout the UK and the rest of Europe.

Digital Catalogues
All current catalogues are available to browse and download via the Starrett website.

Product samples
If you are interested in stocking Starrett products and would like to test out some of our range, product samples can be provided. Please contact your local sales manager or [email protected] to discuss.

Marketing media & support
Further product information, video and image databases and social media materials can be provided upon request.

Merchandise displays
A number of display options are available to support retail customers. Please make enquiries via your local sales manager.

Events and Trade Days
We are happy to support our customers at trade days and events, we can assist with marketing materials and product demonstrations.

Technical Support

Got a question?

Our Technical Support team are on hand to help customers and end users with any questions or queries they have regarding our products or their applications.

Technical queries
Appointments to speak to a technical expert can be made via our Cutting Solutions Service. You can book a slot to speak to a member of our team on a day and time that suits you.

Product Training
We can provide a full range of product training to customers and their teams, either online or in person. For further information or to discuss requirements

Contact us on:
Phone: 01835 866205
Email: [email protected]